You will most likely receive the template as an email attachment
Download the file to your desktop (or download folder) – it will save as a .xml file
After downloading the file on your PC please follow the steps below on EMIS in order to import the file:
Open your EMIS button Configuration Template manager ( please check you have the correct Role access etc High Level Admin, Practice Manager)
Please select : Templates & Protocols . Select a folder in which you want to import the template ( you many have an OHL folder already)
Once that is done, please select the Import button on the top ribbon:
You should be able to see the template.